A terrible rainstorm earlier this week hit the city. Some people were inside a during the terrible storm. A 21-year-old worker was regarded as their . He was a college student who worked part-time there.
Satchel Smith was supposed to work at the front desk in the hotel. After his father drove him to work on Wednesday, he to work for eight hours before going home later that evening.
The terrible storm through the area and flooded many roads and highways. Satchel was now the worker who was serving the hotel with 90 guests trapped（陷入困境）inside—and he faced the challenge bravely.
Angela Chandler was one of the guests staying at the hotel under Satchel's . She took a photo of Satchel and posted it on the internet to praise him for his hard work.
"Satchel has been here all ," she wrote. "His co-workers didn't show up until the storm stopped. He is quite patient, each of our questions. The smile he wears brings us and our worries gradually disappear."
Satchel was the hotel manager and for 36 hours. Luckily, he was not alone in his work. The guests pulled together to help serve the meals and wash the dishes. Other guests even volunteered to and bring clean water and food to the truck drivers trapped nearby. "The guests were very ," he told the newspaper. "We're like a big family." his co-workers arrived on Friday, Satchel was able to take a quick rest before he went back to work and waited for his family to pick him up.
()14. A. restaurant B. hotel
C. library D. market
()15. A. waiter B. boss
C. hero D. leader
()16. A. failed B. refused
C. expected D. learnt
()17. A. received B. spread
C. influenced D. appeared
()18. A. only B. every
C. all D. both
()19. A. power B. result
C. challenge D. care
()20. A. year B. minute
C. week D. night
()21. A. meeting B. supposing
C. answering D. making
()22. A. pity B. sadness
C. warmth D. surprise
()23. A. cook B. doctor
C. actor D. driver
()24. A. probably B. completely
C. especially D. directly
()25. A. it B. her
C. him D. me
()26. A. teach B. help
C. remember D. encourage
()27. A. helpful B. painful
C. awful D. careful
()28. A. Unless B. After
C. If D. Although

14.B 15.C 16.C 17.B 18.A 19.D 20.D 21.C 22.C 23.A
24.B 25.C 26.B 27.A 28.B

【分析】
做完形填空需先通读全文把握主旨（暴雨中酒店员工与被困客人互助的暖心故事），再结合上下文语境、词义辨析、固定搭配及逻辑关系逐一分析每个空，确保选项符合语篇逻辑与语义要求。
【解析】
14题：根据后文“Satchel Smith was supposed to work at the front desk in the hotel”可知，人们在酒店内，选B。
15题：他勇敢面对困境，被众人视为英雄，选C。
16题：固定搭配be expected to do sth意为“被期望做某事”，符合语境，选C。
17题：风暴蔓延至该区域，spread through表示“蔓延”，选B。
18题：仅他在值班，only符合语义，选A。
19题：固定搭配under one's care意为“在某人的照料下”，选D。
20题：all night表示“整晚”，对应同事未到的情况，选D。
21题：固定搭配answer questions意为“回答问题”，选C。
22题：微笑带来温暖，warmth符合语境，选C。
23题：后文提到“serve meals”，可知他是厨师，选A。
24题：completely alone表示“完全独自”，符合语境，选B。
25题：动词help后接宾格him，选C。
26题：客人帮忙做事，help符合语义，选B。
27题：客人很有帮助，helpful符合语境，选A。
28题：同事到达后他才休息，after符合逻辑，选B。
【答案】
14.B 15.C 16.C 17.B 18.A 19.D 20.D 21.C 22.C 23.A 24.B 25.C 26.B 27.A 28.B
【知识点】
完形填空词义辨析、上下文语境理解、固定搭配
【点评】
本文是记叙文，讲述暴雨中酒店员工与被困客人互助的故事，既考查语篇理解能力，也考查词汇运用能力，传递了互助的正能量。
【难度系数】
0.5