一、阅读短文，在空白处填入适当的单词或括号内单词的正确形式（有提示词的空格不限一词，无提示词的空格限一词）
Holding a control board (控制板), Zhang Boyan was looking at the court carefully. The 13 - year - old boy from Sichuan (1) __________ (take) part in several robot competitions at the 2017 World Robot Conference (世界机器人大会). He was now trying to make his robot place building blocks into certain areas (2) __________ (get) points.
The conference took place (3) __________ 23 to 27 August in Beijing. More than 150 universities and (4) __________ (company) brought their robots over for exhibition or sale. There were also robot competitions for teenagers and kids.
Zhang told TEENS that he is (5) __________ member of his school's robot club. He has been learning programming (编程), robotic physics (机械物理) and other knowledge about machine parts. Hoping to become a doctor in the future, Zhang dreams of (6) __________ (make) a robot that can diagnose (诊断) illnesses and do surgeries (手术).
Robots attract Zhang. “They are mysterious,” he said. “They are machines, (7) __________ have lives.”
Zhang Yitong was another competitor from Fujian. The 14 - year - old girl remembered when she saw a two - metre high robot at her school's science festival. She was in the fourth grade then. “It (the robot) can dance!” Zhang said. Feeling totally (8) __________ (amaze), Zhang joined the school robotics team at once. There are 24 members on the team and only five of (9) __________ (they) are girls.
Zhang said she believed that robots should be put into (10) __________ (day) use. “My dream robot can do everything,” she said, “like washing dishes and doing homework.”

二、书面表达
王刚上个月从商店买了一台型号为“NH01”的机器人，在使用中，他发现这台机器人与店家所作的承诺并不相符。请根据下表信息，以王刚的名义给店家写一封投诉信。
词数100左右，信的开头、结尾已给出，不计入总词数。

Dear Sir/Madam,
Robot model number NH01
______________________________
Yours faithfully,
Wang Gang