(B)

() 5. Frank wrote this letter to complain about .
A. the terrible service of a store
B. bad quality of the furniture
C. the high price of the furniture
D. his bad experience at a furniture store
() 6. Why did Frank's father get a cold?
A. The terrible smell of the furniture caused it.
B. The bad air of the furniture store caused it.
C. He slept with the windows open in cold nights.
D. He didn't put on warm clothes when he was out.
() 7. What did Frank want the store to do?
A. Change the furniture with another set and give his money back.
B. Change the furniture with another set or give him the money back.
C. Pay for his father's medicine and give some money to them.
D. Make the store keeper to say sorry to his family sincerely.

5-7: BCB

翻译:
（B）
5. 弗兰克写这封信是为了投诉______。
A. 一家商店的糟糕服务
B. 家具的质量差
C. 家具的价格高
D. 他在家具店的糟糕经历
（C）
6. 弗兰克的父亲为什么感冒了？
A. 家具的难闻气味导致的。
B. 家具店的糟糕空气导致的。
C. 他在寒冷的夜晚开着窗户睡觉。
D. 他外出时没穿暖和的衣服。
（B）
7. 弗兰克希望商店做什么？
A. 把家具换成另一套并退还他的钱。
B. 把家具换成另一套或者退还他的钱。
C. 支付他父亲的医药费并给他们一些钱。
D. 让店主真诚地向他的家人道歉。

三、阅读表达
阅读下面的短文，然后根据短文内容回答问题，题答案不超过10个。
When you make an order on Taobao, the money you pay doesn't go directly to the seller. Instead, it goes to Alipay first, which keeps your money for a while. After you receive what you order and click the “confirm receipt button (确认收货键)”, Alipay then gives the money to the seller.
This process is called “third party online payment”. There is a transfer station, or a third account (中转站或第三方账户), between sellers and buyers to make online shopping safe. Buyers don't need to worry about paying for goods and then receiving nothing. Sellers also avoid the risk of receiving no money after sending out goods.
These transfer stations are usually set up by payment companies such as Alipay, Tenpay and Yeepay. Among them, Alipay is the biggest in China.
Banks are not very happy. That is because companies like Alipay are fighting over money with the banks. Users can invest in financial products (投资金融产品) through Alipay and make money. Thus lots of people choose to put money in Alipay rather than in banks.
But WeChat payment is not the same. WeChat doesn't have its own account. When paying through WeChat, the buyers' money goes directly to the sellers. That's why so many people are excited about sending and receiving “red packets”, or gift money to or from their friends on WeChat.
Both Alipay and WeChat payments are trying to draw more users and make online shopping easier. New payment methods such as quick response codes (二维码) have become popular too. Two companies are also developing and improving payments through fingerprints.
1. Where does the money go first when you make an order on Taobao?

2. What's the purpose of the third account?

3. Why are banks not very happy about companies like Alipay?

4. How does WeChat payment differ from Alipay in terms of transferring money?

5. What new payment method has also been popular in addition to Alipay and WeChat payments?

1.(It goes) to Alipay (first).
2.To make online shopping safe.
3.Because they are fighting over money with the banks.
4.Through WeChat, the buyers’ money goes directly to the sellers.
5.Quick response codes (has).

翻译:
### 三、阅读表达
阅读下面的短文，然后根据短文内容回答问题，每小题答案不超过10个单词。
当你在淘宝上下单时，你支付的钱不会直接到卖家手中。相反，它会先进入支付宝，支付宝会暂时保管你的钱。在你收到所订购的商品并点击“确认收货”按钮后，支付宝才会把钱打给卖家。
这个过程被称为“第三方在线支付”。在卖家和买家之间有一个中转站，也就是一个第三方账户，它能保障网上购物的安全。买家不用担心付了钱却收不到货，卖家也避免了发货后收不到钱的风险。
这些中转站通常由支付宝、财付通和易宝支付等支付公司设立。其中，支付宝在中国的规模最大。
银行对此不太高兴，这是因为像支付宝这样的公司在与银行争夺资金。用户可以通过支付宝投资金融产品并获利，因此很多人选择把钱放在支付宝里，而不是存进银行。
但微信支付有所不同，微信没有自己的账户。通过微信支付时，买家的钱会直接进入卖家账户，这就是为什么很多人热衷于在微信上给朋友发红包或收红包。
支付宝和微信支付都在努力吸引更多用户，让网上购物变得更便捷。二维码等新的支付方式也变得流行起来。两家公司还在开发和完善指纹支付方式。
1. 你在淘宝上下单时，钱首先会去哪里？
（它会先）到支付宝。
2. 第三方账户的作用是什么？
保障网上购物安全。
3. 为什么银行对像支付宝这样的公司不太满意？
因为它们和银行争夺资金。
4. 微信支付在资金转账方面与支付宝有何不同？
通过微信，买家的钱直接到卖家账户。
5. 除了支付宝和微信支付，还有什么新的支付方式也流行起来了？
二维码（支付方式）。