五、阅读短文,回答问题(答案不超过6个词)
Recently a TV programme Secret Boss caught my eye. The programme invites company directors (董事) to spend a week working in their own companies—as a new employee (雇员). And no one knows who the new person really is.
At the start of the programme, we met Amy Lowen, director of the big-name restaurant group, Caters. She would work at one of Caters' restaurants in London. After just a few hours of training, Amy was serving customers. However, anyone who has done the same job knows that a busy restaurant isn't an easy place to work at. Just minutes after starting on tables, Amy dropped a bowl of food, which made her very sad.
The programme is not just about finding problems, though. Amy said she was surprised at how hard-working some employees were. They worked long hours, but always stayed cheerful to even their most "difficult" customers.
One day Amy was very pleased when a customer left her a £20 tip (小费). "If I could get five or six more of these a day," she said, "this wouldn't be a badly paid job." But minutes later, she felt surprised when the restaurant's manager told her to give the money to the company. The company didn't allow employees to keep tips over £10. It was a rule.
It isn't difficult to guess how Secret Boss ends. Amy told others at the restaurant that she was the director of Caters. And then she told them she had decided to allow employees to keep all of their tips.
1. In the programme Secret Boss, where are company directors invited to work?
2. How long had Amy Lowen been trained before she started to work at a restaurant?
3. What made Amy feel sad on the first day?
4. How did Amy deal with the tip she got according to the company's rule?
5. What would Amy allow employees to do at the end of the programme?
Recently a TV programme Secret Boss caught my eye. The programme invites company directors (董事) to spend a week working in their own companies—as a new employee (雇员). And no one knows who the new person really is.
At the start of the programme, we met Amy Lowen, director of the big-name restaurant group, Caters. She would work at one of Caters' restaurants in London. After just a few hours of training, Amy was serving customers. However, anyone who has done the same job knows that a busy restaurant isn't an easy place to work at. Just minutes after starting on tables, Amy dropped a bowl of food, which made her very sad.
The programme is not just about finding problems, though. Amy said she was surprised at how hard-working some employees were. They worked long hours, but always stayed cheerful to even their most "difficult" customers.
One day Amy was very pleased when a customer left her a £20 tip (小费). "If I could get five or six more of these a day," she said, "this wouldn't be a badly paid job." But minutes later, she felt surprised when the restaurant's manager told her to give the money to the company. The company didn't allow employees to keep tips over £10. It was a rule.
It isn't difficult to guess how Secret Boss ends. Amy told others at the restaurant that she was the director of Caters. And then she told them she had decided to allow employees to keep all of their tips.
1. In the programme Secret Boss, where are company directors invited to work?
In their own companies.
2. How long had Amy Lowen been trained before she started to work at a restaurant?
A few hours.
3. What made Amy feel sad on the first day?
Dropping a bowl of food.
4. How did Amy deal with the tip she got according to the company's rule?
Gave it to the company.
5. What would Amy allow employees to do at the end of the programme?
Keep all their tips.
答案
1. In their own companies.
2. A few hours.
3. Dropping a bowl of food.
4. Gave it to the company.
5. Keep all their tips.
2. A few hours.
3. Dropping a bowl of food.
4. Gave it to the company.
5. Keep all their tips.
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