A Ask and answer(根据提示进行问答)
　　S1:Hello,this is...speaking.May I speak to....?
　　S2:Hello,this is....
　　S1:I can't go to the library today.
　　　　　　　　　　　　　　　　　　　　
　　S2:What's the matter?
　　S1:I have a...
　　S2:I'm sorry to hear that.Take care.
　　S1:Thank you.

略

B Listen and choose(听录音，选择你所听到的句子)
　　(　　　)1 a This is Yang Ling speaking.　　b This is Helen speaking.
　　(　　　)2 a I'm sorry to hear that.　　　　b I'm happy to hear that.
　　(　　　)3 a What's the matter?　　　　　b What about you?
　　(　　　)4 a How are you?　　　　　　　b I'm fine.
　　(　　　)5 a See you tomorrow.　　　　　b See you next time.
　　(　　　)6 a I have a headache.　　　　　b I have a fever.

1 b 2 a 3 a 4 a 5 b 6 a

C Listen and write(听录音，补全对话)
　　Yang Ling:Hello,'____________ is Yang Ling speaking.
　　　Su Hai:Hi,Yang Ling.This ____________ Su Hai.
　　　　　　____________ are you?
　　Yang Ling:____________ so ____________.
　　　Su Hai:What's the ____________?
　　　　　　　　　　　　　　　　　　　　
　　Yang Ling:I ____________ a cough
　　　　　　and a ____________
　　　Su Hai:I'm ____________ to hear that.Can
　　　　　　I come to see you ____________ school?
　　Yang Ling:OK.Thank you,Su Hai.
　　　Su Hai:Take ____________, Yang Ling.____________ you soon.
　　Yang Ling:See you,Su Hai.

this, is, How, Not, good, matter, have, headache, sorry, after, care, See